Terms and conditions

The most important term is that your address details are correct. We all love Eircode now!
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Terms & Conditions
First and foremost the most important term and condition is that you are happy!
If you have any problems do let us know and we will do all we can to make you happy.

1. Postage information
Collections from nursery or plant fairs
We welcome collections, just use the 'Collection from nursery' as a delivery option. Please give advance notice of collection, depending on time of year and other factors the plants should be ready for collection within a few hours or a day or two. There are times when noone will be at the nursery so advanced notice avoids the risk of a wasted journey!

Correctly addressed Parcels
Please ensure that your address is correct, Eircode is a wonderful thing, especially for rural addresses. The address labels are printed from the details that customers enter on the order and we cannot be held responsible for items delayed or wrongly delivered due to an incorrect postal address. If you notice this let us know as soon as possible and we will do all we can to get the parcel back on the right track.
By placing an order you acknowledge that your email and telephone number will be sent on to the courier company used to deliver your parcel. |This is essential to ensure prompt and safe delivery.)

GB customers.
1) Unfortunately we cannot supply plants to England, Scotland, Wales, Isle of Man and the Channel Islands. If an order is placed for delivery in GB, using an incorrect delivery destination, such as the |Northern Ireland option) then, due to charges incurred by us by Paypal and Sage Pay, we will subtract the amount charged by these institutions from the total refunded. We may also charge a €5.00 restocking & administration fee if the picking and packing process has been started.

2) Returns and cancellations- Due to the nature of the plants returns cannot be accepted. However if a plant is deemed to be unreasonably damaged (not including broken fronds which are inevitable for many species, especially Athyriums), dead or not as described then please contact me within 48 hours for a refund or replacement. If an item is to be refunded we aim to do this within 48hours. Customer satisfaction is our priority so we always aim to ensure you are ultimately happy with your purchase.

3) Privacy- Unless you sign up to receive our regular newsletter, which gives subscribers access to exclusive offers, your order details will not be used for any other marketing purpose and never sold on to a third party for any purpose.

4). Disclaimer

Your access and use of this site is deemed to constitute your acceptance of these Conditions of use, and takes effect from the date and time on which you first use this website.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any other user or third party.

This website is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, completeness and accuracy.

We do not warrant or represent that the functions contained in the material available on this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy or reliability of the materials.

In no event will we be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, or loss of profits, arising out of or in connection with the use of this website or reliance on its content.

The material on this website may include the views or recommendations of third parties, which do not necessarily reflect our own views, or indicate our commitment to a particular course of action. We assume no responsibility or liability arising in respect of any such third party material.

5). Links to websites

We are not responsible for the content of any linked site.

Links on this site may lead to other websites which are not under our control. Listing and linking should not be taken as an endorsement of any kind. We accept no liability in respect of the content. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

6). User security

We make every effort to check and test material at all stages. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malware, malicious computer code or other forms of interference which may damage your own computer system. It is always wise for you to run an up-to-date anti-virus program which checks inter alia on all material downloaded from the internet, and maintain a fully-functioning firewall.
We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

7). Copyright

All material featured on this website is subject to Copyright protection unless otherwise indicated. All material (including logos and banners) displayed on this website, excepting images that are credited as Creative Commons or in the Public Domain, are the property of the site owner 'Mike Keep' and may not be used without their express consent.

8). General

We accept no liability for any failure to comply with these Website Conditions of use. If any of these Website Conditions of use are held to be invalid, unenforceable or illegal for any reason, the remaining Website Conditions of use shall nevertheless continue in full force.

9). Governing law

These Website Conditions of use shall be governed by and construed in accordance with the laws of the Republic of Ireland. Any dispute arising under these Website Conditions of use shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland